Shipping & Delivery Policy
A legal disclaimer
Shipping Policy for Print Design Products
Last updated: 07/04/2025
At GRAPHIC LOGO DESIGNS, we take pride in delivering high-quality print design products to your doorstep
in a timely and secure manner. Please review our shipping policy below before placing your order.
Shipping Locations:
Our support currently extends to both local and international shipping.
Processing Time
Design-only Orders (digital delivery): 1–3 business days.
Print Orders: 2–5 business days for production, plus shipping time.
Custom packaging or large orders may require extra time.
Shipping Methods & Estimated Delivery Times
Method Estimated Delivery Time Tracking
Standard Shipping 5–10 business days Yes
Expedited Shipping 2–5 business days Yes
Local Pickup (if available) Same or next business day N/A
Note: Delivery times may vary due to location, holidays, or unforeseen delays.
Shipping Rates
Shipping rates are calculated at checkout based on your location and order size.
Free shipping may be offered on select orders or promotions.
Order Tracking
Once your order has shipped, you will receive a tracking number via email.
Please allow up to 24 hours for the tracking information to become active.
Lost or Damaged Packages
If your package is lost or arrives damaged:
Contact us within 5 business days.
Provide your order number and photos (if damaged).
We’ll work with the carrier to resolve the issue or reprint your order at no
extra cost (based on investigation).
Returns & Refunds
Since print products are made-to-order, we do not accept returns or exchanges
unless the item arrives defective or damaged.
Please contact us at salesgldesigns@post.com with any concerns.
Questions?
If you have questions about your order or shipping, reach out to us at:
📧 salesgldesigns@post.com
📞 +1 819-743-6532
Shipping Policy - For Digital and Online Projects
At Graphic Logo Designs, we use common delivery methods:
1. File Sharing Platforms
Google Drive/Dropbox/OneDrive: These are cloud storage services that allow designers to upload their work and share the link with clients for easy access and collaboration. It’s commonly used for larger files or entire folders of work.
WeTransfer: A popular platform for sending large files (up to 2GB for free). It's often used for quick transfers of completed projects.
2. File Formats
Print Projects:
PDF (Portable Document Format): For things like brochures, posters, and other print collateral, PDF is the most common format.
AI (Adobe Illustrator) or EPS: For vector-based designs, such as logos or custom illustrations, these file types are preferred for scalability.
TIFF or PNG: For raster images, like photos or web graphics, TIFF and PNG are common choices, especially if transparency or high resolution is needed.
Digital/Online Projects:
JPEG/PNG: These are the standard for images meant to be displayed on websites or social media. They balance file size and image quality.
GIF/SVG: GIFs for animations and SVG for scalable web graphics (icons, illustrations) are commonly used for online delivery.
3. Project Management Tools
Trello, Asana, or Basecamp: These tools can help manage the design project by uploading files, leaving feedback, or assigning tasks. These are especially useful for clients who prefer a more structured workflow.
4. Email
Direct Email Attachments: Simple and easy, especially for smaller files or one-off files like logos or social media graphics. However, most email servers have size limits for attachments.
5. Client Portals
For large agencies or established clients, a custom client portal may be set up. This could be a secure location where designers upload files for review and approval. It’s often integrated with feedback tools (like proofing systems).
6. Physical Deliverables (Rare)
USB Drive: Some clients may request physical delivery of files on a USB drive, though this is quite rare these days.
Printed Materials: In some cases, like when delivering final print designs or physical marketing materials, the designer may deliver actual printed copies.
7. Feedback and Revisions
Online Proofing Tools: Websites like InVision, Figma, or ProofMe allow clients to leave comments and annotations directly on the design files for feedback. This can be very efficient for review cycles.
8. Version Control
GitHub/Bitbucket (For Web Design/Development): For web projects, designers and developers might use version control platforms to track changes to code and design files.
Creative Cloud (For Adobe Users): With Adobe’s Creative Cloud, designers can use version history, so clients can access previous iterations if needed.
ABOUT BUSINESS CARDS, POSTERS AND FLYERS:
Shipping Method: We use (standard shipping for lower costs, expedited for faster delivery).
Common carriers include USPS, FedEx, UPS, and DHL.
And provide tracking details to our clients.